Are you ready to join a Managed Service Provider (MSP) and technology services firm focusing on cybersecurity, IT infrastructure, and consulting? It specializes in providing tailored solutions for businesses, emphasizing securing networks, optimizing IT environments, and ensuring compliance with industry standards.
They are looking for Field Technicians who are responsible for installing and maintaining hardware and software systems, troubleshooting technical issues, providing end-user support, and ensuring the security and performance of our cloud-based systems. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the capacity to work in varied environments while providing exceptional client service.
This is a PERMANENT position that is ONSITE in Oklahoma City, OK.
Responsibilities
- Install and maintain hardware and software systems within cloud-based environments.
- Troubleshoot technical issues related to cloud platforms, data migration, cybersecurity, and networking.
- Provide technical support to end-users and ensure prompt resolution of their concerns.
- Monitor the performance and security of cloud-based systems and implement necessary measures to maintain optimal functionality.
- Conducted system upgrades and collaborated with other IT professionals to implement and maintain cloud-based solutions.
- Collaborate with clients, team members, and technical experts to address and resolve technical challenges.
- Follow safety protocols and best practices when working with cloud hardware and software systems.
Required Skills
- Solid knowledge of cloud platforms, data migration, cybersecurity, networking skills, and infrastructure as code (IaC).
- Certification in cloud technologies from vendors such as AWS, Google, Microsoft, or CompTIA Cloud+.
- Educational background in computer science or a related field, along with relevant experience and training.
- Familiarity with cloud computing tools such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and other leading cloud providers.
- Experience with management solutions like SharePoint, Teams, OneDrive, customer self-service solutions, and real-time traffic management.
Excited about this opportunity? Apply today with your updated resume!
